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Welcome to our
Customer Support section. Here you will find everything you
need to know about ordering from RC Hobbies. |
3 Ways to Buy
By Phone
RC Hobbies sales department, at 1-866-681-1441, is open from 10
a.m. to 7 p.m. EST Monday - Friday, Saturday 10 a.m. to 5 p.m. and
Noon to 3 p.m.
on Sundays.
Online
Clicking on
pictures or underlined text will forward you to product pages
where you will find "Add to Cart" buttons to place items in your
shopping cart. Our shopping
cart is secure and easy to use.
At our Store
RC Hobbies is located at: 935 W. Huron Street Waterford,
Michigan 48328
Shipping
Look up costs, times,
arrivals, and limitations.
Returns
Read the guidelines for
our limited 30-day returns policy.
Order Changes/Cancellations
Please make
sure your order is complete and accurate, as we are unable to
add/remove items or cancel orders after they have been
submitted.
Glossary
Hobby lingo defined.
Liability
Learn what our level
of responsibility is for products, errors, and credit cards.
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Responsibility
We'll go all
out to help you choose the right combination of products for
your hobbying needs. And we'll bend over backwards to make
sure you're satisfied. But there's a limit to everything. And
here's ours:
We cannot accept responsibility for injury and/or crash damage
or loss of kits, engines and accessories, parts and materials
that occurs during the use of any radio-controlled model. The
user shall determine the suitability of the product for his or
her intended use and shall assume all risk and liability in
connection therewith.
If you substitute or replace normal kit hardware and/or radio
components with after-market accessories, RC HOBBIES, INC.
cannot be held responsible for problems or equipment failure
caused by incompatibility or modifications. This includes all
other products sold by RC HOBBIES, INC..
General Errors
RC HOBBIES,
INC. makes every effort to ensure the accuracy of the
information published on our Web site. However, the documents
and graphics published on this site may contain technical
inaccuracies or typographical errors. RC HOBBIES, INC. makes
no representations about the suitability of the information
and graphics presented on this site. All such documents and
graphics are provided "as is" without warranty of any kind.
Pricing Errors
If an error
is made and a product is listed at an incorrect price, RC
HOBBIES, INC. shall maintain the right to refuse or cancel any
orders placed at the incorrect price. If the order has been
confirmed and charged to your credit card, RC HOBBIES, INC.
shall immediately issue a credit in the amount of the
incorrect price.
Note: We do not guarantee RC Hobbies Online prices listed on
other websites or price engines. Pricing and availability may
vary between our online store and retail storefront.
We Accept Visa, MasterCard, American Express, and Discover.
If you are
having your merchandise sent to an address that is different
from your billing address we request that the address be on
file with the credit card company. RC HOBBIES, INC. has the
right to turn down an order that is shipped to an address
other than the billing address on your order. Please ensure
that your shipping address is on file with the credit card
issuing bank so we can process your order. |
Site Use
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Copyright
All website
design, text, graphics, the selection and arrangement thereof
and all software compilations, underlying source code,
software (including applets) and all other material on this
Web site are copyright RC Hobbies, Inc. ALL RIGHTS RESERVED.
Permission is granted to electronically copy and to print in
hard copy portions of this Web site for the purposes of
placing an order with RC Hobbies. Any other use of materials
on this website--including reproduction for purposes other
than those noted above, modification, distribution, or
re-publication--without the prior written permission of RC
Hobbies, Inc. is strictly prohibited.
Trademarks
RC Hobbies
Online and/or other RC Hobbies services referenced on this
website are trademarks of RC Hobbies, Inc. Other product and
company names mentioned on this website may be the trademarks
or registered trademarks of their respective owners.
Liability
Except as
specifically stated on this website, to the fullest extent
permitted by law, neither RC Hobbies, Inc. nor any of its
affiliates, directors, employees or other representatives will
be liable for damages arising out of or in connection with the
use of this website or the information, content, materials or
products included on this site. This is a comprehensive
limitation of liability that applies to all damages of any
kind, including (without limitation) compensatory, direct,
indirect or consequential damages, loss of data, income or
profit, loss of or damage to property and claims of third
parties. |
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